Privacy Policy

01 Information We Collect

We collect both personal information you voluntarily provide to us and non-personal information collected automatically when you visit our website.

Information You Provide Voluntarily

When you fill out contact forms, request property information, sign up for market reports, or communicate with us, we may collect personal details including, but not limited to:

• Full name
• Email address
• Phone number
• Physical address / location
• Property preferences, home buying/selling criteria, timeline, and budget
• Any messages, comments, or feedback you submit

Information Collected Automatically

To help us analyze website traffic and improve user experience, our website may automatically collect technical and browsing data using cookies, web beacons, and tracking tools (such as Wix Analytics, Google Analytics, or Meta Pixel). This information may include:

• Internet Protocol (IP) address
• Browser type, device type, and operating system
• Pages visited, time spent on pages, links clicked, and referring web addresses

02 How We Collect Information

We collect information through various methods, including when you:

• Complete a contact form or lead capture form on our site
• Request real estate home valuations or search for properties
• Subscribe to our email newsletters or market updates
• Interact with automated tracking tools and cookies while browsing our website

03 How We Use Your Information

We use the personal and non-personal information collected for the following purposes:

• To provide real estate services, deliver property listing details, and assist with real estate transactions
• To communicate with you regarding your inquiries, real estate needs, or customer service requests
• To send personalized marketing communications, local market updates, and service updates
• To maintain, optimize, and analyze the performance of our website
• To comply with applicable legal requirements and industry regulations

04 Storage, Processing, and CRM Integration (Follow Up Boss)

We use secure third-party customer relationship management (CRM) software, including Follow Up Boss, to organize, store, and process contact details and lead interactions.

Internal Use Only: We do not sell, rent, trade, or transfer your personal lead data to external vendors or third-party marketing companies.

Data Protection: Your data is stored on secure servers protected by firewalls and industry-standard safety protocols maintained by our hosting and software partners (such as Wix and Follow Up Boss).

05 Communications & Text Messaging (TCPA / SMS Policy)

By submitting your contact information through forms on our website, you expressly consent to receive communications from Hearthstone Realty, LLC and its authorized associates.

Communication Methods: Communications may occur via email, phone calls, automated voice calls, and text messages (SMS/MMS).

Text Message & Phone Call Consent: By opting in on our web forms, you agree to receive text messages and phone calls regarding real estate opportunities, listing updates, or inquiries from Hearthstone Realty, LLC and its associates. Standard message and data rates may apply.

Opting Out of Text Messages: You may opt out of receiving text messages at any time by replying STOP to any text message received.

06 Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking tools provided by Wix and third-party tools (such as analytics or pixel partners) to capture user session data, measure page traffic, and enhance overall navigation. You can manage or disable cookie preferences directly within your web browser settings, though doing so may affect certain website features.

07 How You Can Withdraw Consent and Request Data Removal

You have the right to access, update, correct, or request the deletion of your personal information at any time.

Email Communications: You may opt out of receiving promotional emails at any time by clicking the Unsubscribe link provided at the bottom of emails sent via our system (including Follow Up Boss).

Direct Requests: To request complete removal of your information from our CRM and systems, or to withdraw consent for data processing, please contact us at:

Email: danielle@hearthstonerealtygrp.com

Mailing Address: Hearthstone Realty, LLC, 5224 Indian River Rd, Ste 104, Virginia Beach, VA 23464

08 Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our legal obligations or operational practices. Updates will take effect immediately upon posting to this page. We encourage visitors to review this policy periodically.

09 Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us: